Information We Collect
Endurance may collect information that visitors voluntarily provide through the website, including:
- First and last name
- Email address
- Phone number
- Organization name and type
- Service area of interest
- Project, process, or problem descriptions
Visitors should not submit passwords, credentials, confidential records, regulated personal information, financial account information, protected health information, or production data through the public contact form.
How Information Is Used
Information submitted through the website may be used to:
- Review and respond to inquiries
- Determine whether a potential engagement aligns with Endurance’s services and availability
- Communicate about requested services or follow-up questions
- Protect the website from spam, abuse, or security threats
- Improve website content, usability, and service offerings
- Comply with applicable legal or regulatory obligations
Endurance does not sell personal information.
Contact Form Status
When you submit the contact form, the information you provide is transmitted by email to Endurance Software Solutions so the inquiry can be reviewed and answered.
The website uses an email-delivery service to transmit contact inquiries. Endurance may retain those messages in its business email system for follow-up, recordkeeping, security, and normal business operations. Contact-form information is not sold.
Hosting and Technical Logs
Website hosting providers and infrastructure services may automatically collect limited technical information when a visitor accesses the site.
This information may include:
- Internet Protocol address
- Browser and device information
- Date and time of access
- Requested pages or files
- Error and security logs
Technical logs may be used for website operation, security, troubleshooting, performance monitoring, and prevention of misuse.
Data Sharing
Endurance does not sell or rent personal information.
Information may be shared only when reasonably necessary with service providers that support website or business operations, such as:
- Website hosting providers
- Email-delivery services
- Security and spam-prevention services
- Business software and communication platforms
- Professional legal or accounting advisors
Information may also be disclosed when required by law, legal process, court order, or a valid government request, or when reasonably necessary to protect rights, safety, systems, or property.
Data Security
Endurance intends to use reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved.
These safeguards may include:
- HTTPS encryption
- Restricted access to business systems
- Secure credentials and authentication practices
- Software updates and dependency maintenance
- Logging and monitoring where appropriate
- Limiting collection of unnecessary information
No internet transmission, hosting platform, or electronic storage method can be guaranteed to be completely secure.
Data Retention
Information will be retained only as long as reasonably necessary for the purpose for which it was collected, ongoing business communication, recordkeeping, dispute resolution, security, or legal obligations.
Retention periods may vary based on the nature of the inquiry, the existence of a business relationship, and applicable legal requirements.
Your Choices
Visitors may contact Endurance to ask questions about information they previously submitted or to request correction or deletion where appropriate and legally permitted.
Endurance may need to retain certain information when required for legal, contractual, security, or legitimate business purposes.
Third-Party Links
The website may contain links to external websites, platforms, or services that Endurance does not control.
This policy does not govern the privacy practices of those third parties. Visitors should review the applicable privacy policies before submitting information to an external service.
Children’s Privacy
This website is intended for organizations and adult business users. It is not directed toward children under 13, and Endurance does not knowingly collect personal information from children through this website.
If Endurance learns that information from a child was submitted through the website, reasonable steps will be taken to remove it.
Changes to This Policy
Endurance may update this policy when website features, service providers, business processes, or legal obligations change.
The effective date displayed at the top of this page will be updated when material changes are published.
Privacy Questions
Questions about this policy or the handling of information may be submitted through the Endurance contact page.
Contact Endurance